Welcome back to The Future of PMM!
This week we're going hands-on with AI tools. Not just reviews — real tests with real briefs. What happens when you give Claude, ChatGPT, and Prezent the same assignment? What about competitive battlecards?
Plus: meet this week's User of the Week — an SAP colleague who built his own AI brain in a weekend.
The results surprised me. Let's dig in.
—Chris
I gave Claude, ChatGPT, and Prezent the same assignment: take two articles and an SAP template, create a two-chapter presentation deck.
The winner: Claude, by a mile. Zero manual work required — it pulled images from the source articles and wove a coherent narrative.
Same prompt: "Build me a competitive battlecard for SAP's Business Data Cloud."
One delivered a polished 9-slide presentation. The other gave me a 7-page text document that read like meeting notes.
The winner: Claude, by a mile. But verify everything — AI can hallucinate competitive details with confidence.
Where does our team fall on the AI adoption spectrum? I mapped responses to four stages:
The takeaway: 80% of us are using AI at least occasionally — but only 15% have made it a daily habit. That's where the real productivity gains live.
I asked our team how you're using AI tools today. Here's what you said:
Haven't taken the survey yet? Add your voice — I'll update these results as more responses come in.
SAP · Aix en Provence, France
Built his own AI brain in a weekend — Olivier, the first product designer hired by Business Objects in 1994, got frustrated with AI tool file limits. His corpus: 1,000+ research docs (Gartner, IDC, McKinsey). ChatGPT Plus allows 10 files per prompt. So on one rainy Saturday, he built NEXUS — a local RAG system using Ollama, FAISS, and Python. Completely free. Now he can query his entire knowledge base in 30 seconds instead of juggling file uploads.
His insight: "At no time should we be afraid of diving into the details these days. AI tools can guide you through implementation; you are mostly limited by your curiosity, creativity, and intent."
Know someone doing interesting AI work? Nominate them for User of the Week.
The Salesforce State of Marketing 2026 report dropped this week with a brutal headline: "We are using the most powerful technology in history to send more one-way spam, faster." 83% of customers expect two-way conversations. 69% of marketers can't deliver them. The culprit? Data silos, not technology.
PMM takeaway: AI adoption ≠ AI transformation. Unified data is the real unlock.
Athenahealth published 250,000 words of targeted content to show up in AI chatbot queries. Brands are now optimizing specifically for LLM responses — not just Google. Welcome to AEO (Answer Engine Optimization). 85% of marketers say AI is reshaping their SEO strategy.
PMM takeaway: Your content needs to be LLM-friendly, not just search-friendly.
New role-based AI agents embedded in Oracle Fusion Cloud — prebuilt and included at no extra cost. Oracle's advice: "Think big, start small, act fast." The agents expose data silos by reaching across finance, operations, and service systems.
PMM takeaway: The agent wars are heating up. SAP, Salesforce, Oracle — everyone's shipping.
China's AI race shifts to agents. Qwen3.5 supports new agentic capabilities with open-weight and hosted API versions. The US AI monopoly is under pressure as Chinese models close the gap.
PMM takeaway: The model landscape is fragmenting fast. Don't bet everything on one provider.
The CEOs avoided holding hands at the photo op. Anthropic's Dario Amodei discussed "serious risks" of autonomous AI — misuse by individuals and governments, economic displacement, and autonomous behavior of AI systems.
PMM takeaway: The AI safety debate is going mainstream. Messaging matters.
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AI + Product Marketing insights for modern PMMs